Khelo24Bet ensures online gaming and betting work properly because users depend on stable internet access. Users occasionally face interruptions when technical problems emerge during their gameplay period. We created this Disconnection Policy to explain how Khelo24Bet manages situations with disconnections and ensures open communication to users.
The responsibility for maintaining a reliable online connection falls on all players as they take part in the game. Since Khelo24Bet accepts players with full knowledge that connection failures are possible, there can be no claim for financial losses during those interruptions.
Poor network conditions,
Device compatibility issues,
Technical issues that develop in the user’s software programs
Power outages or disruptions in internet service.
Users should take these actions to avoid risk.
Use updated devices and browsers,
You need to connect over either a fixed broadband or a reliable mobile internet service to play effectively.
Don’t use heavy applications in the background while you play games.
Player outcome depends on the game type and if they successfully placed their bet before losing connection.
If You Get Disconnected Before Placing a Bet:
You can visit the game when disconnected without losing any bets or money.
You can return to play your game by logging back into your account without experiencing any issues.
If You Get Disconnected After Placing a Bet:
But the system will handle the bet in the normal way to identify its results.
After returning online, the bet results will show up in your history for you to view.
Live Dealer Games: The live dealer game proceeds without you when you drop internet connection during play. Placing a bet before losing connection triggers its processing as normal. You will lose the opportunity to influence the game results because disconnections occur unexpectedly.
Slot or Table Games: Most Gambling Activities Run on Automatic Systems. The system function will continue your current game and record its results if your connection ends unexpectedly. The game system will display the outcome once you reconnect to the server.
Sports Betting: Sports betting continues in effect irrespective of your online presence at the completion of sporting events. The provider does not reimburse you for live bets that get missed because of a lost connection.
When you reconnect shortly after a brief interruption, you will generally regain your session status.
You usually get the outcome when you reconnect because your session continues as before, or you can access it immediately.
When the game provider lacks this function, you will return to the home screen but can resume your progress there.
You can submit your platform technical fault support ticket within 24 hours when a loss occurs through this issue.
Refunds are evaluated case-by-case basis. A complete or partial refund will come from Khelo24Bet when they confirm that a server problem or glitch created the problem.
You cannot claim compensation when service interruptions come from your end devices or network.
Khelo24Bet needs to perform maintenance work to update systems and introduce fresh features. Web notifications and banners show us in advance about scheduled maintenance.
The online platform needs to close for maintenance during this specific period.
Players should stay away from new game starts around the maintenance time to prevent game interruptions.
When you encounter a disconnected session call our support team using these requirements:
Your username or User ID
Time and date of the issue
Game name or bet details
📧 Email: support@khelo24bet.bet
💬 Live Chat: Available 24/7 on our official website
Khelo24Bet works hard to provide our users an uninterrupted and just playing environment. Our system protects all users when technical errors happen during play to create the best gaming environment.
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